Lloyds Bank PLC

Financial Ombudsman decision DRN-5872318 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Mon May 11deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Interest and rates

In the Ombudsman’s words

Miss F complains that Lloyds Bank PLC irresponsibly granted her an overdraft, and continued to provide it year on year, when she couldn’t afford to repay.Irresponsible lending

She’s also unhappy that the rate on the overdraft increased.Interest and rates

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5872318.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.