Capital One (Europe) plc

Financial Ombudsman decision DRN-5856779 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Wed Dec 10deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending

In the Ombudsman’s words

Mr A complains that a credit card account with Capital One (Europe) plc, and a credit limit increase, were unaffordable for him and that that it was irresponsible for it have lent to him.Irresponsible lending

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5856779.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.