Metro Bank PLC

Financial Ombudsman decision DRN-5837397 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Nov 10deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Data and privacy

In the Ombudsman’s words

link their accounts to their credit profiles under a scheme offered by one of the main credit reference agenciesCredit file reporting

I’m aware Mr L has observed that it is his personal data, and he thinks Metro is preventing him from sharing this in the way he wishesData and privacy

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5837397.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.