NewDay Ltd

Financial Ombudsman decision DRN-5827272 Upheld

Upheldoutcome, as published by the Ombudsman

£900redress stated in the decision

Mon Dec 15deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr D complains that NewDay Ltd didn’t carry out appropriate affordability checks and lent to him irresponsibly when it increased credit limits on his three credit card accounts.Irresponsible lending

He said these negative entries would not have occurred had NewDay exercised responsible lending practices.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5827272.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.