Evolution Lending Limited

Financial Ombudsman decision DRN-5822218 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Fri Oct 17deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Treatment in financial difficulty

In the Ombudsman’s words

Mr E and Miss S complain that Evolution Lending Limited gave them a secured second charge mortgage without properly checking it was affordable for them.Irresponsible lending

They said Evolution pressured them, did not offer appropriate support and sent messages inappropriately.Treatment in financial difficulty

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5822218.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.