BankConductIndex

Firms › NATIONAL WESTMINSTER BANK PUBLIC LIMITED COMPANY ›

NATIONAL WESTMINSTER BANK PUBLIC LIMITED COMPANY

Financial Ombudsman decision DRN-5801390 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
Wed Dec 03deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending

In the Ombudsman’s words

Mr G complains National Westminster Bank Public Limited Company provided him with unaffordable credit and irresponsibly failed to remove an overdraft facility.Irresponsible lending

Rules cited

Consumer Credit Act 1974, FCA CONC (Consumer Credit sourcebook)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5801390.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.