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Yonder Technology Ltd
Financial Ombudsman decision DRN-5780607 Upheld
Upheldoutcome, as published by the Ombudsman
£50redress stated in the decision
Thu Oct 02deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Miss P complains about the wait time for Yonder Technology Ltd trading as Yonder to respond to messages about her fraud claim.Service failure
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5780607.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.