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MBNA Limited
Financial Ombudsman decision DRN-5750203 Not upheld
Not upheldoutcome, as published by the Ombudsman
£500redress stated in the decision
Mon Oct 27deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Interest and rates, Credit file reporting
In the Ombudsman’s words
I don’t agree that MBNA’s request for payment varies or corrupts the money transfer being interest free for 15 months.Interest and rates
MBNA are obliged to report accurate information to the Credit Reference Agencies so I would expect the balance of Mr A’s credit card account and the closure to be recorded on his credit file.Credit file reporting
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5750203.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.