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Trading 212 UK Limited

Financial Ombudsman decision DRN-5749579 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
Tue Feb 17deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Payment delayed or failed

In the Ombudsman’s words

Ms L complains Trading 212 UK Limited didn’t help her enough when she had problems making an instant transfer causing her to lose out on interest, distress and inconvenience.Payment delayed or failed

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5749579.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.