247 Money Group Limited

Financial Ombudsman decision DRN-5742465 Upheld

Upheldoutcome, as published by the Ombudsman

£6,657redress stated in the decision

Mon Jan 05deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Ms B complains 247 Money Group Limited trading as 247Money (247 Money) irresponsibly lent to her because it did not carry out reasonable and proportionate checks to ensure the agreement was affordable for her.Irresponsible lending

Remove any adverse information recorded on Ms B’s credit file regarding the agreement.Credit file reporting

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5742465.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.