Nationwide Building Society

Financial Ombudsman decision DRN-5726983 Not upheld

Not upheldoutcome, as published by the Ombudsman

£1,000redress stated in the decision

Thu Sep 18deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Interest and rates, Credit file reporting

In the Ombudsman’s words

Mr O complains that Nationwide Building Society didn’t pay him the correct cashback and interest on his current account.Interest and rates

He also complained that his Nationwide credit card wasn’t showing on his credit report.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5726983.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.