Mitsubishi HC Capital UK Plc

Financial Ombudsman decision DRN-5725866 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Feb 09deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Product mis-sold

In the Ombudsman’s words

the credit relationship between the Lender and Mrs G was rendered unfair to Mrs G for the purposes of section 140A of the CCAIrresponsible lending

the Supplier had marketed and sold Fractional Club membership as an investment to Mrs G at the Time of Sale in breach of Regulation 14(3) of the Timeshare, Holiday Products, Resale and Exchange Contracts Regulations 2010Product mis-sold

Rules cited

Consumer Credit Act 1974, FCA DISP (Dispute Resolution)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5725866.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.