Barclays Bank UK PLC

Financial Ombudsman decision DRN-5720858 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Dec 22deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Credit file reporting

In the Ombudsman’s words

Barclays then removed his overdraft without notifying him, and it wouldn’t come to a repayment arrangement with him.Treatment in financial difficulty

This had led to missed payments being recorded on his credit file.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5720858.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.