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Gain Credit LLC
Financial Ombudsman decision DRN-5703737 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Wed Nov 12deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Treatment in financial difficulty, Interest and rates
In the Ombudsman’s words
Drafty showed forbearance and due consideration when it offered the repayment planTreatment in financial difficulty
didn’t fully explain the terms of a line of credit it provided her especially in relation to the interest rates and the total amount payableInterest and rates
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5703737.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.