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Go Car Credit Limited

Financial Ombudsman decision DRN-5693211 Not upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Treatment in financial difficulty

In the Ombudsman’s words

complains that Go Car Credit Limited (“GCC”) lent to him irresponsibly by approving a finance agreement for credit to purchase a vehicle which Mr C says he could not afford.Irresponsible lending

I consider GCC did provide Mr C with reasonable levels of support and forbearance when it was made aware of his loss of employment.Treatment in financial difficulty

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5693211.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.