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Admiral Financial Services Limited

Financial Ombudsman decision DRN-5682113 Not upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Support for vulnerable customers

In the Ombudsman’s words

Mr S complains Admiral Money failed to carry out sufficient checks before lending to him.Irresponsible lending

he considers the loan agreement was void due to his lack of capacity when taking out the loan.Support for vulnerable customers

Rules cited

Consumer Credit Act 1974, Equality Act 2010

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5682113.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.