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Sky UK Limited
Financial Ombudsman decision DRN-5655700 Not upheld
Not upheldoutcome, as published by the Ombudsman
£75redress stated in the decision
Fri Oct 17deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Product mis-sold
In the Ombudsman’s words
He said Sky didn’t tell him credit searches would be carried outCredit file reporting
He said he was given incorrect information by an agent. He said Sky didn’t tell him credit searches would be carried out or that he was entering into credit agreements.Product mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5655700.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.