BankConductIndex

Firms › UNION BANK OF INDIA (UK) LIMITED ›

UNION BANK OF INDIA (UK) LIMITED

Financial Ombudsman decision DRN-5604886 Upheld

Upheldoutcome, as published by the Ombudsman
£200redress stated in the decision
Thu Jun 12deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Interest and rates, Product mis-sold

In the Ombudsman’s words

Mr S complains that UNION BANK OF INDIA (UK) LIMITED (‘UBI’) hasn’t provided him with the expected rate of interest on his fixed-term bond.Interest and rates
he felt that the product was mis-sold.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5604886.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.