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Hull and East Yorkshire Credit Union Limited
Financial Ombudsman decision DRN-5601576 Upheld
Upheldoutcome, as published by the Ombudsman
—no sum stated
Wed Jul 09deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Mrs C has complained about loans Hull and East Yorkshire Credit Union Limited (“HEY CU”) provided to her. She says that sufficient checks hadn’t been carried out before the loans were provided and if they had been it would have been clear that the loans were unaffordable.Irresponsible lending
Rules cited
Consumer Credit Act 1974, FCA CONC (Consumer Credit sourcebook)
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5601576.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.