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FREEMANS PUBLIC LIMITED COMPANY
Financial Ombudsman decision DRN-5598703 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Oct 13deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Ms F complains that FREEMANS PUBLIC LIMITED COMPANY (Freemans) lent to her irresponsibly when they provided her with a Credit Account in 2019 and later increased her credit limit.Irresponsible lending
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5598703.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.