Black Horse Limited
Financial Ombudsman decision DRN-5560594 Upheld
Upheldoutcome, as published by the Ombudsman
£150redress stated in the decision
Thu Jun 12deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
He said he’d lost confidence in the car and felt it had been mis-sold to him as the information about the previous repairs hadn’t been disclosed.Product mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5560594.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.