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Vanquis Bank Limited
Financial Ombudsman decision DRN-5514292 Upheld
Upheldoutcome, as published by the Ombudsman
£500redress stated in the decision
Wed May 28deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
He believes that Vanquis was irresponsible when it decided to provide him with credit as it did not complete affordability checks either when he initially applied or when it later increased the credit limit.Irresponsible lending
Rules cited
FCA CONC (Consumer Credit sourcebook), Consumer Credit Act 1974
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5514292.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.