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Allium Money Limited
Financial Ombudsman decision DRN-5501047 Upheld
Upheldoutcome, as published by the Ombudsman
£400redress stated in the decision
Wed May 21deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Service failure
In the Ombudsman’s words
Amend any adverse information reported to credit reference agencies about this agreement.Credit file reporting
Mrs O complains about how Allium Money Limited trading as Allium Money (“AM”) handled a claim she made in relation to a fixed sum loan agreement.Service failure
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5501047.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.