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Advantage Finance Limited
Financial Ombudsman decision DRN-5476534 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Tue Jul 01deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Treatment in financial difficulty
In the Ombudsman’s words
Miss F complains through her representative that the finance monies Advantage Finance advanced her through a hire purchase agreement to obtain a car in June 2018 ought not to have been advanced. She says that she could not afford it.Irresponsible lending
Miss F also complains that Advantage Finance did not support her with adequate forbearance during the times she was having difficulties repaying.Treatment in financial difficulty
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5476534.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.