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Nationwide Building Society
Financial Ombudsman decision DRN-5450596 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Jul 10deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Credit file reporting
In the Ombudsman’s words
Miss F complains Nationwide Building Society lent to her irresponsibly when they gave her an overdraft and subsequently increased her credit limit.Irresponsible lending
She also says they defaulted her account unfairly and failed to notify her before doing so.Credit file reporting
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5450596.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.