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Healthcare Finance Limited
Financial Ombudsman decision DRN-5424465 Partly upheld
Partly upheldoutcome, as published by the Ombudsman
£220redress stated in the decision
Fri Apr 25deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Ms S complains about how Healthcare Finance Limited (HFL) responded to a claim she made to it under section 75 Consumer Credit Act 1974 (s.75) in respect of dental aligner treatment she paid for using the fixed sum loan it provided.Product mis-sold
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5424465.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.