Blantyre Credit Union Limited

Financial Ombudsman decision DRN-5388756 Upheld

Upheldoutcome, as published by the Ombudsman

£100redress stated in the decision

Thu Jul 17deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Service failure

In the Ombudsman’s words

his loans were added to his credit fileCredit file reporting

Blantyre’s final response acknowledges their service fell short in not communicating the transfer of engagementService failure

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5388756.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.