NCO Europe Limited
Financial Ombudsman decision DRN-5379030 Upheld
Upheldoutcome, as published by the Ombudsman
£200redress stated in the decision
Fri Apr 04deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Service failure
In the Ombudsman’s words
Miss C complains NCO Europe Limited are responsible for a default related to her debt that was applied to her credit file.Credit file reporting
they found NCO had wrongly told Miss C to ignore the NODService failure
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5379030.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.