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Stellantis Financial Services UK Limited

Financial Ombudsman decision DRN-5373129 Upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Product mis-sold

In the Ombudsman’s words

Removing any adverse information from Mr J’s credit file in relation to this agreementCredit file reporting

the car he acquired through Stellantis Financial Services UK Limited (“SFS”) wasn’t of satisfactory qualityProduct mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5373129.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.