UK Mortgage Lending Ltd

Financial Ombudsman decision DRN-5372493 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Thu May 22deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Interest and rates

In the Ombudsman’s words

Mr J complains that UK Mortgage Lending Ltd trading as Pepper Money lent him money on a property he now finds very difficult to sell. Mr J said Pepper didn’t look after his interests when it lent him this moneyIrresponsible lending

He told us he’d asked Pepper to reduce the interest it was charging on his property, so that he could sell without a loss.Interest and rates

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5372493.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.