Quidie Limited

Financial Ombudsman decision DRN-5323386 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Fri Nov 24deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Credit file reporting

In the Ombudsman’s words

Miss B complains Quidie Limited trading as Fernovo didn’t treat her fairly when she fell into financial difficulty on her high-cost short-term instalment loan.Treatment in financial difficulty

Fernovo also agreed to remove this account, along with another one Miss B had with it, from her credit file once this account was repaid.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5323386.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.