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Contis Financial Services Limited
Financial Ombudsman decision DRN-5252162 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Mar 07deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Complaint handling, Data and privacy
In the Ombudsman’s words
Miss M complained to Solaris – who apologised – and then complained to us.Complaint handling
Miss M complains Contis Financial Services Limited trading as Solaris didn’t let her know that her data had been breached for over two months.Data and privacy
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5252162.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.