Carfinance247 Limited

Financial Ombudsman decision DRN-5225633 Upheld

Upheldoutcome, as published by the Ombudsman

£650redress stated in the decision

Fri Jan 17deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Product mis-sold

In the Ombudsman’s words

Mr E’s also unhappy CF247 completed hard credit searches with multiple lenders without his approval.Credit file reporting

Mr E complains Carfinance247 Limited (CF247) led him to believe he’d been approved for car finance via a Personal Contract Purchase (PCP) prior to the application being declined.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5225633.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.