HSBC UK Bank Plc
Financial Ombudsman decision DRN-5216208 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Feb 20deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Data and privacy
In the Ombudsman’s words
incorrect information about his HSBC credit card account had been registered with one of the agenciesCredit file reporting
Mr B complains that HSBC UK Bank Plc gave him incomplete information when it responded to his Subject Access Request (SAR)Data and privacy
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5216208.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.