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Shop Direct Finance Company Limited
Financial Ombudsman decision DRN-5211479 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Feb 10deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Credit file reporting
In the Ombudsman’s words
Miss M complains that Shop Direct Finance Company Limited trading as very was irresponsible in its lending to her.Irresponsible lending
She wants all interest paid on her account refunded and the default applied to her credit file removed.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5211479.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.