Lloyds Bank PLC

Financial Ombudsman decision DRN-5204466 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Wed Jan 08deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Interest and rates

In the Ombudsman’s words

I remain of the view that Lloyds advanced some funds to C before those funds were needed or wanted. For the reasons given in my provisional decision, I consider that Lloyds should therefore refund some of the interest it charged.Interest and rates

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5204466.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.