Lloyds Bank PLC

Financial Ombudsman decision DRN-5200648 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Fri Jun 30deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Credit file reporting

In the Ombudsman’s words

Mr S, a sole trader, complains that Lloyds Bank PLC has treated him unfairly by putting his loans into default.Treatment in financial difficulty

If Mr S provides a copy of his credit report and it shows defaults or recovery action, the bank should correct this.Credit file reporting

Rules cited

CRM Code (APP scam reimbursement)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5200648.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.