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Vanquis Bank Limited
Financial Ombudsman decision DRN-5197355 Partly upheld
Partly upheldoutcome, as published by the Ombudsman
£3,750redress stated in the decision
Mon Feb 17deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Credit file reporting
In the Ombudsman’s words
Mr C complains that Vanquis Bank Limited have irresponsibly lent to him.Irresponsible lending
Vanquis should also remove all adverse information regarding this account from Mr C’s credit file recorded after the date of the credit limit increase in September 2022Credit file reporting
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5197355.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.