Santander UK Plc
Financial Ombudsman decision DRN-5178491 Partly upheld
Partly upheldoutcome, as published by the Ombudsman
£300redress stated in the decision
Thu Jan 09deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Santander add that it will need to wait until Miss S has repaid the debt before it can rectify her credit file, as whilst there is still an amount outstanding, this will continue to report to the credit reference agencies.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5178491.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.