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Tesco Personal Finance Limited
Financial Ombudsman decision DRN-5137921 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Jan 06deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Mrs S has complained about a loan Tesco Personal Finance PLC (trading as “Tesco Bank”) provided to her. She says that Tesco Bank provided her with an unaffordable loan at a time when her credit history and income showed that she shouldn’t have been lent to.Irresponsible lending
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5137921.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.