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Tesco Personal Finance Limited

Financial Ombudsman decision DRN-5131058 Not upheld

Not upheldoutcome, as published by the Ombudsman
£15redress stated in the decision
Fri Dec 20deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Complaint handling, Data and privacy

In the Ombudsman’s words

Ms B complains about the service she received from Tesco Personal Finance PLC (“Tesco”) when requesting a Data Subject Access Request (DSAR)Complaint handling
requesting a Data Subject Access Request (DSAR)Data and privacy

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5131058.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.