Barclays Bank UK PLC

Financial Ombudsman decision DRN-5096812 Not upheld

Not upheldoutcome, as published by the Ombudsman

£10,000redress stated in the decision

Tue Nov 19deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending

In the Ombudsman’s words

irresponsibly provided him with credit card limit increases despite the fact that he was unemployed and already struggling to make his repayments.Irresponsible lending

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5096812.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.