Firms › Nemo Personal Finance Limited ›
Nemo Personal Finance Limited
Financial Ombudsman decision DRN-5074826 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Nov 07deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Product mis-sold, Complaint handling
In the Ombudsman’s words
Mr P complains that Nemo Personal Finance Limited (Nemo) mis-sold two mortgagesProduct mis-sold
Mr P complains that Nemo Personal Finance Limited (Nemo) ... prevented a claims management company from investigating the alleged mis-sale and made excessive phone calls to his home phone.Complaint handling
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5074826.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.