Firms › Morgan Stanley Bank International Limited ›

Morgan Stanley Bank International Limited

Financial Ombudsman decision DRN-5013776 Upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Miss S says she took this agreement out under duress from her ex-partner as she was in “an abusive and controlling relationship”Irresponsible lending

remove any adverse entries relating to this agreement from Miss S’s credit file from the date of the VT onwards.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5013776.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.