HSBC UK Bank Plc
Financial Ombudsman decision DRN-5012591 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Tue Dec 24deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Interest and rates
In the Ombudsman’s words
HSBC UK Bank Plc didn’t restructure the company’s lending into fixed rate term loansIrresponsible lending
K also complained recently that it should have been allowed to move its Flexible Business Loan to a fixed rate productInterest and rates
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5012591.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.