Mitsubishi HC Capital UK Plc

Financial Ombudsman decision DRN-4964553 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Tue Aug 13deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Product mis-sold

In the Ombudsman’s words

Mr B complained to Mitsubishi, he said that he was told by M that the ‘feed in tariff’ (‘FIT’) payments and savings he would make would cover the cost of the loan repayments, however that hasn’t happened, and he’s suffered a financial loss.Product mis-sold

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4964553.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.