HSBC UK Bank Plc
Financial Ombudsman decision DRN-4959321 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Oct 24deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Treatment in financial difficulty, Credit file reporting
In the Ombudsman’s words
Mr H complains that HSBC UK Bank Plc acted unfairly by defaulting a loan account he held during the time he was making agreed token repayments on his loan.Treatment in financial difficulty
HSBC is required to report that information to the credit reference agencies.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4959321.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.