FUND OURSELVES LIMITED

Financial Ombudsman decision DRN-4955240 Partly upheld

Partly upheldoutcome, as published by the Ombudsman

£15redress stated in the decision

Thu Sep 19deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Treatment in financial difficulty

In the Ombudsman’s words

Mr M has complained that FUND OURSELVES Limited (“Fund Ourselves”) gave him loans which were unaffordable.Irresponsible lending

Mr M has also complained about the help and support offered to him after he informed Fund Ourselves he was having financial difficulties.Treatment in financial difficulty

Rules cited

FCA CONC (Consumer Credit sourcebook)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4955240.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.