Barclays Bank UK PLC

Financial Ombudsman decision DRN-4945018 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Fri Nov 22deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr C complains Barclays Bank UK PLC won’t write off the loan he took out with it despite it being unenforceable.Irresponsible lending

It also said it couldn’t make any amendments to Mr C’s credit file as the outstanding debt is factual and a true reflection of Mr C’s account.Credit file reporting

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4945018.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.