Lex Vehicle Finance Limited

Financial Ombudsman decision DRN-4941916 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Thu Feb 27deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Service failure

In the Ombudsman’s words

reporting both the missed payments and the resulting default to the credit reference agenciesCredit file reporting

Mr W is unhappy that a car supplied to him under a hire agreement with Lex Autolease Ltd was of an unsatisfactory qualityService failure

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4941916.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.